You might receive phishing e-mails at Avans University of Applied Sciences. These are attempts to obtain sensitive information such as your username, password or banking details by asking you to fill these in. The consequence of this is that the sender then has your e-mail information and access to your files and digital mail and can perform actions in the Avans systems.
How to recognise phishing e-mails
Phishing e-mails often have one or more of the following characteristics:
- the e-mail is not personally addressed to you
- the e-mail contains incorrect grammar and spelling mistakes
- the e-mail concerns an urgent request
- you are asked to click on an external link
First view links in an e-mail by hovering your cursor over the link to see the address. It is a secure address only if it has https:// in front of the address. If you do not know the site and it asks you for your information, do not fill this in.
Reporting phishing e-mails
Avans will never ask for your personal data in an e-mail, so do not respond to any such e-mails. If you do receive such an e-mail, report the sender by sending the e-mail as an attachment to email@example.com. Once you have done this you must delete the e-mail from your inbox. The Avans ICT security team then centrally blocks the links in the e-mail.
If you have become a victim of phishing and provided your information, ensure that you change your password immediately and inform the ICT Support Desk of what has happened. They will scan your device for viruses. If it involves an external company, contact the organisation in question to make agreements about the handling of the breach.